Returns + Exchanges

Returns

You can return product for a refund if you register your return within 14 days of receiving your Mild’ Power online shop order. We will only accept returns that are in a new, unused and saleable condition with all tags attached. We won’t accept any marked goods that are returned to us. You will only qualify for a refund after the returned items have passed our internal inspections.

If you have any kind of questions and concerns, please contact us info@mildpower.com

How to make a return

1. Firstly email us at info@mildpower.com with a return request. We cannot accept a return without first being notified. Please quote your order number and we will provide you with more information.

2. Fill out the returns form you received with your order to let us know the reason for return. Put enclose the completed form inside the parcel with the item you’d like to return.

3. Ensure the package starts its shipping back to us within the 14 day return period. The return is at your risk, so please use a tracked, insured and signed for delivery service, so that you and we both know that it is safely on its way back.

If you have any kind of questions and concerns, please contact us info@mildpower.com